Delivery and refunds

Coming soon. This website accepts no orders or payments. The following information describes intended delivery and consumer protections for future software subscriptions; the applicable agreement and order-specific information must be presented before any sale.

Delivery: opening access

• The planned software is accessed in a browser, with no physical shipping charge. (Agreement Section 2, Section 3)
• No payment is accepted in this preview. Payment methods will be disclosed before sales begin. (Section 3)
• Future access will open following payment confirmation and the chosen commencement option. (Section 9.3)
• Early commencement requires a separate request before the fourteen-day withdrawal period ends. Without that request, access starts after the period on the date stated in the future order. (Section 8)
• Accepted agreements, order details and pre-contract information must be delivered by email in a durable form. (Section 4)
• A delay attributable to İFA Grup must not shorten the purchased access period. (Section 9.3)
• Subscribers provide their own devices and connectivity and bear those costs. (Section 5.9)

Right of withdrawal

• Consumers may withdraw within fourteen days of contract formation without a reason or penalty, subject to the applicable exception. Sending notice in time is sufficient. (Section 6)
• Exception: if service is separately requested and actually begins before the fourteen-day period ends, Article 15(1)(h) of the Distance Contracts Regulation may exclude withdrawal. This consequence must be explained before consent. (Section 8)
• Valid withdrawal requires a single, cost-free refund through an appropriate original payment method within fourteen days of receiving notice. (Section 6)
• You may use the optional Annex 2 form or send a clear withdrawal statement. (Section 7)

Cancellation and termination

• For a future monthly plan, termination at period end disables subsequent charges while preserving paid access until that date. (Section 11.1)
• An annual plan ends automatically, without renewal or another annual charge unless a new order is placed. (Section 9.2, Section 11.1)
• Consumers may terminate a monthly or annual subscription without a reason or penalty. Unless period-end termination is expressly chosen, it must take effect within seven days. (Section 11.2)

Refunds

• Prepaid charges for time after termination must be refunded without deduction within fifteen days of effectiveness. (Section 11.2)
• Unused-time refunds are proportional to the amount actually paid and the unused part of total access time. (Section 11.3)
• Non-use alone creates no refund for a fully delivered period. Statutory withdrawal, early termination and defective-service rights remain intact. (Section 11.1)
• Refunds use an appropriate original payment method; duplicate and erroneous charges must be corrected. (Section 11.3)
• If performance becomes impossible, notice must be given within three days of learning of it and legally refundable payments returned within fourteen days of notice. (Section 5.11)

Requests

Send withdrawal, termination, refund and complaint requests to the email, KEP or postal address below. A telephone call is not required. Any future online request channel will be identified before purchase; this preview has no active subscription form. (Section 7)

• Service provider: İFA GRUP ENERJİ SANAYİ VE TİCARET ANONİM ŞİRKETİ
• Address: İzzet Paşa Mah. Yeni Yol Cad. Nurol Tower No: 3, Suite 303, Şişli, Istanbul, Türkiye
• Email: info@globalsquawk.com
• Telephone: +90 544 269 0454
• Registered electronic mail (KEP): ifa.grupenerji@hs01.kep.tr